FAQ
FAQ
Server Switch FAQ is a comprehensive resource that addresses all your inquiries.
Q: What is Server Switch?
A: Server Switch is an online store that offers a wide range of products related to computer networking such as switches, routers, servers, storage, and more.
Q: Where is Server Switch located?
A: Server Switch is an online store and does not have a physical location.
Q: What payment methods are accepted at Server Switch?
A: Server Switch accepts payments through PayPal, credit/debit cards (Visa, MasterCard, American Express, Discover), and bank transfers.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number by email that you can use to track your order.
Q: Does Server Switch offer free shipping?
A: Yes, Server Switch offers free shipping for orders over 1000 EGP within the Egypt.
Q: What is the return policy at Server Switch?
A: Server Switch offers a 14-day return policy for most products. However, some products may have a shorter return period, and others may be non-refundable. Please refer to the return policy on the product page for specific details.
Q: Can I cancel my order?
A: Yes, you can cancel your order before it is shipped. However, if the order has already been shipped, you will have to follow the return policy to get a refund.
Q: What if my product is defective?
A: If your product is defective, you can contact Server Switch’s customer service within the warranty period to get a replacement or repair.
Q: What is the warranty period for products purchased from Server Switch?
A: The warranty period depends on the manufacturer of the product. Please refer to the product page for specific warranty information.
Q: How can I contact Server Switch's customer service?
A: You can contact Server Switch's customer service through the email or phone number provided on the website.
Q: What is Server Switch?
A: Server Switch is an online store that offers a wide range of products related to computer networking such as switches, routers, servers, storage, and more.
Q: Where is Server Switch located?
A: Server Switch is an online store and does not have a physical location.
Q: What payment methods are accepted at Server Switch?
A: Server Switch accepts payments through PayPal, credit/debit cards (Visa, MasterCard, American Express, Discover), and bank transfers.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number by email that you can use to track your order.
Q: Does Server Switch offer free shipping?
A: Yes, Server Switch offers free shipping for orders over 1000 EGP within the Egypt.
Q: What is the return policy at Server Switch?
A: Server Switch offers a 14-day return policy for most products. However, some products may have a shorter return period, and others may be non-refundable. Please refer to the return policy on the product page for specific details.
Q: Can I cancel my order?
A: Yes, you can cancel your order before it is shipped. However, if the order has already been shipped, you will have to follow the return policy to get a refund.
Q: What if my product is defective?
A: If your product is defective, you can contact Server Switch’s customer service within the warranty period to get a replacement or repair.
Q: What is the warranty period for products purchased from Server Switch?
A: The warranty period depends on the manufacturer of the product. Please refer to the product page for specific warranty information.
Q: How can I contact Server Switch's customer service?
A: You can contact Server Switch's customer service through the email or phone number provided on the website.
